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Tool vs confidence mode

Hi,

I have anti spam active but the appliance is still dropping messages if they meet the drop threshold in just one dictionary (vs totaling them all or even considering the whitelist).

We have 6.7.2 hf6.

Anyone deal with this before and have any ideas?

Thanks

2 Replies

Re: Tool vs confidence mode

Are they being dropped by anti-spam, or by content filtering?

ijahnke
Level 11
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Re: Tool vs confidence mode

If the messages are being dropped because of a single dictionary then there is probably a very specific rule under content analysis that is being applied directly instead of adding a modified score to ESP (Enterprise Spam Profiler) which uses a specific formula to determine an aggregate score.