cancel
Showing results for 
Search instead for 
Did you mean: 

Ironmail 6.7.2 Hotfix 8 issues

We recently installed Hotfix 8 on Ironmail 6.7.2, and are seeing a CPU performance issue. The release notes for HF8 state that the Antivirus queue needs to be in the first position, and when configure it there, we start having performance issues, where CPU utilization goes above 50% or more. Moving the AV queue to #2, and the Mail Monitoring to #1 resolves this issue, and CPU utilization is more in line with what it was before HF8.

Here's an example:

CPU.jpg

We've been running this Ironmail for more than a year now, and this is the first time we've seen the CPU utilization do this. The right side of the chart shows an attempt to put AV back to the #1 position, and then moving it to #2 after CPU utilization ramped up.

Is anyone else seeing this behavior?

A second issue we are seeing is that after HF8, it looks like the Ironmail no longer uses the swap file, which remains at 0%

More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator
  • Community Help Hub

      New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

    • Find Forum FAQs
    • Learn How to Earn Badges
    • Ask for Help
    Go to Community Help

    Join the Community

      Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

    • Get helpful solutions from McAfee experts.
    • Stay connected to product conversations that matter to you.
    • Participate in product groups led by McAfee employees.
    Join the Community
    Join the Community