cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted

How handle "snowshoe spam"

Hi

We are using IronMail 6.x in our environment.

We are facing a lot of SPAM emails, we raise the case in support, and they say that we are against a snowshoe spam camping,

Any ideas about how we can fight against this?

Regards

5 Replies
Highlighted

Re: How handle "snowshoe spam"

I moved this to the Ironmail sub-forum for better support.

Highlighted

Re: How handle "snowshoe spam"

Thanks.

Any ideas?

Highlighted

Re: How handle "snowshoe spam"

Not I, sorry.  I have little knowledge of this product.  Someone will be along soon hopefully.

Highlighted

Re: How handle "snowshoe spam"

Are you seeing any kinds of patterns with the spam?  Snowshoe spam by definition does not have a particular campaing it is trying to sell, but the way that it is distributed.  If there are any comonalities amongst the messages that will be a good starting point for blocking them.

I would also make sure that TrustedSource is properly scoring the messages

Highlighted
Level 12
Report Inappropriate Content
Message 6 of 6

Re: How handle "snowshoe spam"

If you haven't already, get the mcafee customer submission tool deployed around your Outlook environment and encourage users to submit all samples of missed spam.    http://www.mcafee.com/us/downloads/free-tools/customer-submission-tool.aspx       

We've gotten to know the folks on the anti-spam team  after we got killed by snowshoe for a long time until some new classifiers in MEG came on line, etc.   I'm not sure if 6.7 works the same at 7.x for anti-spam or not, but  snowshoe style spam is indeed proving challenging.  We had one user who ran cloudmark's locally on a machine as  a test and it managed to catch an astounding number of things that MEG missed at the time.     Cloudmark stopped updating for him and he's now got an open source spambayes thingee on that workstation and it seems to catch a lot of stuff MEG misses.

Depending on how you're licensed, McAfee does have a cloud email solution http://www.mcafee.com/us/products/saas-email-protection-and-continuity.aspx that you may have already baked into your license. I think if you have the content protection suite, perhaps it's in there?    You can use mcafee's servers as your MX, they run cloudmark up there and filter out a lot of things before your local ironmail boxes would get it.  With orthogonal anti spam engines, you would have better capture rates.    But then you have to decide if there's another hop in the email chain you want to deal with.

At any rate, we're getting way fewer user complaints on spam than we did a year ago, but I'm not sure if that's because a year ago we were just tranisitioning from another solution to MEG, or if snowshoe campaigns were going great guns at the time, or...  it's hard to say.  

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community