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sia
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Message 1 of 6

6.7 Patchlevel 2 Build number

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Hi all.

Thanks for your help about:

My production enviroment IronMails are in the 6.7 patch level 2 build 9372 version.

I have purchased a new box, and it is in the 6.7 patch level 2 build 11031 version.

Im trying to apply a backup in the new box from the productión enviroment and i see this message:

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RESTORE:09162011 14:10:56:Current: product  IM version  6.7  patchlevel 2  build  11031

RESTORE:09162011 14:10:56:Backup: product  IM version  6.7  patchlevel 2  build  9372

------------------------------------------------------------------------------------------

In order to downgrade the new box to the correct version, someone know whats means the build number?.

Tks

1 Solution

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Re: 6.7 Patchlevel 2 Build number

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Your new systems are running 6.7.2 HF5, the system that the backup was taken from is 6.7.2 HF2.

You will have to upgrade the old system to hotfix 5 to correct this, there is no way to downgrade the system without reimaging.  If the new systems are the newest hardware generation (serial number starting with J followed by 9 numbers), they are unable to run anything older than 6.7.2 hotfix 5.

5 Replies

Re: 6.7 Patchlevel 2 Build number

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Your new systems are running 6.7.2 HF5, the system that the backup was taken from is 6.7.2 HF2.

You will have to upgrade the old system to hotfix 5 to correct this, there is no way to downgrade the system without reimaging.  If the new systems are the newest hardware generation (serial number starting with J followed by 9 numbers), they are unable to run anything older than 6.7.2 hotfix 5.

sia
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Message 3 of 6

Re: 6.7 Patchlevel 2 Build number

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Thanks ajclements.

The serial number of my new box starting with H folowed by 9 numbers. In order to downgrade the new box im going to reimaging it.

I'll keep you informed of my progress

thank you very much for the answer

Re: 6.7 Patchlevel 2 Build number

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That is also the most recent generation, just a serial number that is not very common.  You will NOT be able to install a lower hotfix version on it.

sia
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Message 5 of 6

Re: 6.7 Patchlevel 2 Build number

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Ok ajclements.

Yes, it's a new box. As you said, the only way is to upgrade my IronMail production environment. It's more tedious that downgrade a insulated box, but i'm going to do it.

Wish me luck!.

sia
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Message 6 of 6

Re: 6.7 Patchlevel 2 Build number

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Its works!!!.

Thanks you very mutch ajclements.