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rvp1000
Level 7

Why does the manual installation works but the SCCM installation method doesn't work under HIPS

Help Help.. I can not figure out why the SCCM installation method is being blocked by HIP but not the manual installation method.

Background of the situation:

The manual installation is the exact same steps as the SCCM installation method but the only different is that I'm logged in as Local administrator when I manually perform the manual installation.

The SCCM installation method is using local NT system account.

I have configured HIP application list exclusion to trust all installation files that is how I got the manuall installation to work..

Why it is not work for the SCCM installation method?

Any suggestions?

The HIP logs has not provide any detail what I need to do?

Where do I turn on debugging to capture what is not allow the installation to complete?

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1 Reply
rvp1000
Level 7

Re: Why does the manual installation works but the SCCM installation method doesn't work under HIPS

Here is a sample of what the HIPshield.logs are saying.. Should the application exe be in the IPS exception list also?

I have already have the application.exe application exception list but it still doesn't work..


HRC ERROR:
************
Exception {
    Id 4198
    application { Include {C:\Program Files\ApplicationDirectoryxxxx\applicationxxxxx.exe} }
    domain_user_name { Include * }
    application { Include {C:\Program Files\ApplicationDirectoryxxxx\application.xxxxxxxxexe} }
}
ERROR: Signatures do not contain any Rules with the specified Classes.
REMOVED Due to errors
************

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