Uninstalling HIPS

[User57496568]

Do you have to use the same patch version when uninstalling HIPS from an endpoint or can you use a different/higher version? For example, if the workstation has HIPS patch 10, can you use patch 12 or 15 to uninstall it? The reason is because some workstations have older HIPS versions and we don't have those patch levels in ePO anymore. So it would be great if we can uninstall an older version with a later one. Or would we have to reinstall the old patch version in ePO and uninstall it from the workstation that way?

[Pravas]

Hi @User57496568 ,

Usually we require the same version to uninstall.

Incase it doesn't work, you can upload the like version on ePO and create an uninstall task.

You can create a support ticket if you do not have the version in question.

Thanks

[Former Member]

Hello @User57496568 

Thanks for your post.

You can try using the higher version for uninstalling and that should work.

First try with one machine and later go with multiple machines.

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