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Re: Removing HIPS manually

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The correct answer is to STOP HIP IPS .. then it will allow you to remove the application from Add/remove programs.

Re: Removing HIPS manually

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@abraham808,

You are right about stopping HIPS, but like I said, the settings on the ePO were configured to hide the application from the Add/Remove programs so I still needed to use the uninstall string from the registry.

bgable
McAfee Retired
McAfee Retired
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Message 13 of 14

Re: Removing HIPS manually

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The correct syntax to stop the service from the command line is:

NET STOP ENTERCEPTAGENT

*You will need to disable IPS first.

johannh
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Message 14 of 14

Re: Removing HIPS manually

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Hi,

We had the same issue and we found that the following solution assisted us:

  1. There is a complete remover that removes all the mcafee products from the computer and then all can be reinstalled afterwards. It is also capable of removing HIPS when the client interface is locked.It is called MCPR2.EXE. You can find it on the following link. https://us.mcafee.com/root/fix.html

Regards,

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