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mstaley
Level 7

Mcafee Update causes Windows 7 64-bit to fail during startup

When I click the "yes" box on the McTray Application's Restart required popup.  My system shuts down and fails during window start up (BSoD).

Question 1:  When McTray says "One or more McAfee products were installed and require a system restart."  How do I find out which products were installed and there exact version numbers?

Question 2:  What system information does Mcafee need to fix this problem?

Mike

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3 Replies
exbrit
Level 21

Re: Mcafee Update causes Windows 7 64-bit to fail during startup

Is this VSE or the consumer product please?  (So I can redirect it to the right sub-forum).

Peter

Volunteer Moderator

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mstaley
Level 7

Re: Mcafee Update causes Windows 7 64-bit to fail during startup


You have kind of touched on my problem (of not knowing which part of Mcafee is causing the problem).

It is definitely a corporate product.

I have:

McAfee Host Intrusion Prevention

McAfee Agent

Asset Baseline Monitor

McAfee Policy Auditor Content Update

McAfee DLP Endpoint

McAfee Policy Auditor

System Information Reporter

Symantec ePO Plugin

McAfee Policy Auditor Agent

Mike

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exbrit
Level 21

Re: Mcafee Update causes Windows 7 64-bit to fail during startup

OK I've moved this provisionally to Host Intrusion Prevention for better support.

Peter

Volunteer Moderator

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