cancel
Showing results for 
Search instead for 
Did you mean: 
lawctr
Level 7
Report Inappropriate Content
Message 1 of 1

McAfee HIPS 2919

Hi,

I have an issue with getting the hips to stay enabled. From the Firewall UI window the status of host IPS stays enabled but the network IPS disables automatically. I also get a crossout (Ghostbusters) indicator that pops up on the shield. I tried to manually uninstall and reinstall but no joy. I looked in the logs and this is what I have.

error (5040) register runtime FW policy, failed to register the point product (80000003)

error (5040) build Policy FW_Runtime, failed to register with firecore

error (5040) hip for BuildPolicyFW_Runtime, failed to build runtime policy

This happens on version 2589 of HIPS as well. The agent I'm running is 4.8 0.1938

Thanks for any help.

More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator
  • Community Help Hub

      New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

    • Find Forum FAQs
    • Learn How to Earn Badges
    • Ask for Help
    Go to Community Help

    Join the Community

      Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

    • Get helpful solutions from McAfee experts.
    • Stay connected to product conversations that matter to you.
    • Participate in product groups led by McAfee employees.
    Join the Community
    Join the Community