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newbiemc
Level 7

McAfee Event log entries

Hello,

Where is a good resource to locate specific information about log entries?

For example if I see an entry in the McTrayHip.log that states McTrayPlugin.cpp[2964] Error, MCAFEE_NOTIFY_HIPS_STATUS, how can I find out what this exactly means and possibly what caused it?

Thanks.

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8 Replies
catdaddy
Level 20

Re: McAfee Event log entries

Hi newbiemc,

                I think your Question would gather more attention,if moved to the appropiate Buisness Section. Being uncertain as to which,quite possibly Ex_Brit Consumer-Moderator will pick up this thread and move.

Cliff
McAfee Volunteer
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exbrit
Level 21

Re: McAfee Event log entries

Hmmm, not sure where though.  #newbiemc, what McAfee product is this?

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newbiemc
Level 7

Re: McAfee Event log entries

Oops sorry...epo, thanks.

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exbrit
Level 21

Re: McAfee Event log entries

Thanks - have moved this from Community Help to ePO for better support.   Good luck. ;-)

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catdaddy
Level 20

Re: McAfee Event log entries

Thanks Ex_Brit.....

Cliff
McAfee Volunteer
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ulyses31
Level 16

Re: McAfee Event log entries

Hi newbiemc, maybe with the full log we could see what's happening because lines before and after the one you posted can give more info.

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rackroyd
Level 16

Re: McAfee Event log entries

Actually mctrayhiplog looks like host intrusion prevention (Hips).

It would probably be better moved there, thx.

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McAfee Employee

Re: McAfee Event log entries

newbiemc wrote:

Where is a good resource to locate specific information about log entries?

For example if I see an entry in the McTrayHip.log that states McTrayPlugin.cpp[2964] Error, MCAFEE_NOTIFY_HIPS_STATUS, how can I find out what this exactly means and possibly what caused it?

There isn't really any official documention going over all types of log entries (some errors/failures can be benign or are for engineering debugging only).  If you suspect that the McAfee product is not functioning properly, I would suggest contacting McAfee Support.

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