Showing results for 
Show  only  | Search instead for 
Did you mean: 

Hips is blocking adobe photoshop from opening

Hi, I am the onsite support at a firm.

The attachment 1.gif shows what error the user gets when she tryes to open adobe photoshop. Photoshop also closes instantly and the process "photoshop.exe" must be end'ed in task manager if i want to retry to open photoshop.

If I turn off hips, it works with no error.

2.gif show's what i can find in the eventlogg.

I tryed to set hips in learningmode, but it wont help.

Does anyone have any idea for me?

Tags (3)
3 Replies

Re: Hips is blocking adobe photoshop from opening

you can set exclusions in hips via the policy:

Hips Intrusion prevention 7.0.3 application blocking > application blocking rules (windows) > setting a new rule called photoshop.exe application path photoshop.exe path only.

Let me know if that works for you.

Message was edited by: tesdall on 12/10/09 12:57:12 PM CST
Level 10
Report Inappropriate Content
Message 3 of 4

Re: Hips is blocking adobe photoshop from opening


What you are describing and showing in the screenshots seems very unusual and also suspicious behaviour.

Can I suggest that you most certainly run a full scan on the machine and confirm there is nothing malicious on the machine.



Re: Hips is blocking adobe photoshop from opening

Unfortunately, our friends at Adobe tend to have a few suspcious functions in several of their applications. This type of behavior isn't unusual to find in Acrobat but I'm not surprised to find it in Photoshop, too.

Usually you can simply ignore these as these suspcious functions are simply dropped. However, if it is preventing some useful function the you may need to write an exception.

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community