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ErinC
Level 9

HIPS7 not picking up ePO defined firewall rules on Windows7

Hi all,

We have an issue where HIPS7 does not appear to be picking up the firewall rules defined within ePO.  This IS working fine on Windows XP though.

Additionally, the HIPS system tray icon does not appear on Windows 7 either, whereas it does on Windows XP.


We are using the following; (which I think is all the latest versions)

ePO4.5 Server build 851

ePO Agent 4.5 build 1499

HIPS7 Patch 8 build 1159, security content version 3369

Forcing policy updates on Windows 7 machines appears to complete correctly so I'm not sure how to proceed with troubleshooting this.

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2 Replies
McAfee Employee

Re: HIPS7 not picking up ePO defined firewall rules on Windows7

Make sure you are running HIPS Extension 7.0.4 or later on your ePO server (7.0.4 is required for Win7 support).  7.0.5 is the latest extension.

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ErinC
Level 9

Re: HIPS7 not picking up ePO defined firewall rules on Windows7

Thank you Kary.  I checked the ePO server and we had extension 7.03 installed.  I've now downloaded and applied the 7.05 extension and all is fine.

Installing this latest extension also sorted the system tray icon

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