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Level 7

HIPS v7 password problem

Hi there,
I am having a problem with unlocking the user interface of the HIPS v7 Patch 2. i tried the default password which comes with the mcafee official documentation but it doesn't work.I uninstalled it and installed several times but its the same thing. Wrong Password. i tried in some other computers and it works fine at them. Is there any other program the can cause this situation? I have installed also mcafee virusscan at this computer. i am using windows xp pro.
Regards!
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17 Replies
stef_42
Level 7

RE: HIPS v7 password problem

Have you take a look in you console EPO ?
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ermal
Level 7

RE: HIPS v7 password problem

I am not using EPO. i just installed it in a standalone PC. The default password which is abcde12345 wont work....
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stef_42
Level 7

RE: HIPS v7 password problem

Stupid question have you take a look at the configuration of your keyboard ?

And did you try with the client control ?
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ermal
Level 7

RE: HIPS v7 password problem

For sure the first thing that came in my mind was the keyboard but that was not the case...
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stef_42
Level 7

RE: HIPS v7 password problem

And about the client control ?
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ermal
Level 7

RE: HIPS v7 password problem

What do you mean by client control?!
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Raja
Level 9

RE: HIPS v7 password problem

You can't use HIP without ePO. HIP doesn't have a stand alone mode.
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ermal
Level 7

RE: HIPS v7 password problem

Of course it has.
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Raja
Level 9

RE: HIPS v7 password problem

Ok, good luck.
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