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HIPS thrashing hard drive after install hotfix 533861

Hi

We had a problem with our machines with Hips 7 patch 7 upon login - machines freezing up etc from several minutes. Mcafee support then gave us the Hips hotfix 533861 to rollout.

We did this and now the machines logins ok but the hard drives are just thrashing themselves silly. We've looked into the task manager and can see that hips is doing this.

Has anyone else had this issue and how did you resolve the problem ?

many thanks

Tony

3 Replies
bgable
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Message 2 of 4

Re: HIPS thrashing hard drive after install hotfix 533861

I have not heard of this.


Are you stating that in Task Manager you see FireSvc.exe process spiking cpu's?

Re: HIPS thrashing hard drive after install hotfix 533861

Yes and also the AV task running away with the cpu. I have looged a call with Mcafee and they have still not resolved this issue. Infact they have not done anything with our ticket. grrrrr

bgable
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Message 4 of 4

Re: HIPS thrashing hard drive after install hotfix 533861

What was the latest on this?