cancel
Showing results for 
Search instead for 
Did you mean: 

HIPS exception not working (7034)

Having trouble getting a 7034 exception to do anything (ePO 5.3.1). Even creating an exception from a specific incident doesn't do it. I think the issue may be because the threat source process name is a UNC file path ("\\[NetBIOS name]\...") rather than a normal DOS file path. Is there a workaround for this?

1 Reply
Highlighted
ktankink McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 2 of 2

Re: HIPS exception not working (7034)

Signature 7034 is a special IPS signature for your environment, so I would suggest contacting your internal team that supports HIPS Content signatures.

If it is deemed to be an issue with McAfee code, your internal team should be able to open a Service Request with our McAfee Support team.  We would need data & details to troubleshoot this further that should not be shared openly on this community forum.

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community