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HIPS Patch 11 Not Installing

Hi All,

I'm having an issue where HIPS Patch 11 is not installing on some of our machines.

On a small percent it seems to work fine, most though fail with a 1603 or 1636 error.

I'm upgrading from HIPS 9 to HIPS 11

Windows 7 Enterprise

VirusScan Enterprise 9 is also installed, using Agent 5.0.5.658 (I think its 658)

3 Replies
McAfee Employee ktankink
McAfee Employee
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Re: HIPS Patch 11 Not Installing

I would suggest opening a Service Request with McAfee Support so investigation of the install logs can be reviewed to determine the failure.

https://www.mcafee.com/enterprise/en-us/home/contact-us.html

Re: HIPS Patch 11 Not Installing

I have a ton of these too. Just starting to look into why. Many W7 on P10. W10 worked OK.....

Re: HIPS Patch 11 Not Installing

I had some issues going from P10 to P11 on a few systems. Sometimes restarting helped. On others I had to run an uninstall task, then did a full install of the new version.