cancel
Showing results for 
Search instead for 
Did you mean: 
nate_ray
Level 7

HIPS 8.0 ClientControl.exe execInfo not working

Trying to gather exe info for Firewall rules using the ClientControl utility however it errors out each time the utility is ran. I have ran the utility in Administrator mode, in various compatability modes and against multiple executables, the same error is returned each time. I have checked the "Host Intrusion Prevention 8.0 Client Control Utility Readme.PDF" and KB71205, no solutions provided. Any recommendations on how to gather exe info using ClientControl.exe?

Cmd ran -

C:\Program Files\McAfee\Host Intrusion Prevention>ClientControl.exe /execInfo Firesvc.exe

Failed to get executable info for "FireSvc.exe":

Clientlib.log -

02/06/2014  11:39:59  main.cpp[1112]     ERROR     getExecutableInfoImpl() - Failed to get executable infor for "FireSvc.exe".

02/06/2014  11:39:59  main.cpp[358]       INFO         Client Control app completed with error(s) (14).

0 Kudos
3 Replies

Re: HIPS 8.0 ClientControl.exe execInfo not working

Has anoyone else experienced this issue? We have one user who is receiving this same error message when they try to get executable info. Is it a permission issue?

0 Kudos
McAfee Employee

Re: HIPS 8.0 ClientControl.exe execInfo not working

Make sure you're running an Admin-elevated cmd prompt (RUN AS ADMINISTRATOR option); due to Windows UAC.

0 Kudos

Re: HIPS 8.0 ClientControl.exe execInfo not working

We tried opening the cmd prompt with the Run As Administrator option, but received the same message. This is what we get:

C:\Windows>"C:\Program Files\McAfee\Host IntrusionPrevention\ClientControl.exe" /execinfo "C:\Program Files\McAfee\Host IntrusionPrevention\FireTray.exe"

Failed to get executable info for "C:\Program Files\McAfee\Host Intrusion Prevention\FireTray.exe":

0 Kudos