Trying to gather exe info for Firewall rules using the ClientControl utility however it errors out each time the utility is ran. I have ran the utility in Administrator mode, in various compatability modes and against multiple executables, the same error is returned each time. I have checked the "Host Intrusion Prevention 8.0 Client Control Utility Readme.PDF" and KB71205, no solutions provided. Any recommendations on how to gather exe info using ClientControl.exe?
Cmd ran -
C:\Program Files\McAfee\Host Intrusion Prevention>ClientControl.exe /execInfo Firesvc.exe
Failed to get executable info for "FireSvc.exe":
02/06/2014 11:39:59 main.cpp ERROR getExecutableInfoImpl() - Failed to get executable infor for "FireSvc.exe".
02/06/2014 11:39:59 main.cpp INFO Client Control app completed with error(s) (14).
Has anoyone else experienced this issue? We have one user who is receiving this same error message when they try to get executable info. Is it a permission issue?
We tried opening the cmd prompt with the Run As Administrator option, but received the same message. This is what we get:
C:\Windows>"C:\Program Files\McAfee\Host IntrusionPrevention\ClientControl.exe" /execinfo "C:\Program Files\McAfee\Host IntrusionPrevention\FireTray.exe"
Failed to get executable info for "C:\Program Files\McAfee\Host Intrusion Prevention\FireTray.exe":