Managing about 5000 systems, we use VSE 8.5i mostly. On about 1000 systems we also use HIPS 7.
The thing I don't understand is, there are some (est. about 2%) systems on which HIPS will not install. It's either install fail or it seems to install but doesn't work. In some instances it causes so much problems that we have to (manually) remove it and not reinstall it, which violates our security policy for those systems.
If I take my own systems(*), HIPS works fine on my laptop but will not install on my desktop. I tried for days and it keeps failing in the install but I don't see anything specific in the logs.
Today, a user calls, we already reinstalled his laptop twice... this time the agent doesn't seem to connect to the ePO server. We check and again HIPS doesn't seem to respond.
Anyone has any idea ?
(*) I'm glad for once I can experiment what the users usually report by phone...