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pierce
Level 13

HIPS 7 Patch 6/7, best upgrade path?

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Hey,

I have inheritted a ePO system and I have slowly been working through the products getting them all up to date.

HIPS seems to be the worse and most difficult, i have had nothing but issues and problems with version 7. I now have all new machines on version 8 and this runs fine.

What is the best way to upgrade HIPS 7 Patch 6 and HIPS 7 Patch 7 to the latest HIPS 8 (currently P1).

I have being doing a straight upgrade and this works maybe 50% of the time. The other 50% I either end up with totally messed up systems or systems that just reboot and still have 7 installed. Then I generally have to follow the long manual removal instructions or just rebuild the machine.

I have seen a few posts around upgrading to patch 9, is this recommended before updating to 8? Will this be a smoother process?

Is there any other ways you have managed these sorts of upgrades with minimal issues?

thanks,

Pierce

1 Solution

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bgable
Level 11

Re: HIPS 7 Patch 6/7, best upgrade path?

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I would recommend upgrading directly to HIP 8.0 patch 2, which was just posteed externally.

Host IPS 8.0 Patch 2 for Windows Available!
Host IPS 8.0.0.563 Extension Update for ePO is available!

To download HIPS 8.0 Patch 2 and the extension update, go to the McAfee downloads site at: http://www.mcafee.com/us/downloads/downloads.aspx.  

You can view the HIPS 8.0 Patch 2 Release Notes at: https://kc.mcafee.com/corporate/index?page=content&id=PD23957.

You can view the HIPS 8.0 Extension Release Notes at: https://kc.mcafee.com/corporate/index?page=content&id=PD23958.

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2 Replies
bgable
Level 11

Re: HIPS 7 Patch 6/7, best upgrade path?

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I would recommend upgrading directly to HIP 8.0 patch 2, which was just posteed externally.

Host IPS 8.0 Patch 2 for Windows Available!
Host IPS 8.0.0.563 Extension Update for ePO is available!

To download HIPS 8.0 Patch 2 and the extension update, go to the McAfee downloads site at: http://www.mcafee.com/us/downloads/downloads.aspx.  

You can view the HIPS 8.0 Patch 2 Release Notes at: https://kc.mcafee.com/corporate/index?page=content&id=PD23957.

You can view the HIPS 8.0 Extension Release Notes at: https://kc.mcafee.com/corporate/index?page=content&id=PD23958.

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pierce
Level 13

Re: HIPS 7 Patch 6/7, best upgrade path?

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Thanks for that bgable, ill give this a try. With HIPS8 P0 and HIPS8 P1 the upgrade only worked maybe 40% of the time so hopefully this has a higher success rate otherwise I may be waiting for a full hardware cycle to get everyone on 8!

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