Getting an error trying to install HIPS 8 on a RHEL 7 server.

[Former Member]

Trying to push HIPS for Linux on a RHEL 7 server and getting the following error:

Failed to get ma info, error code <508>

ePO 5.10

MA 5.7.0 Linux

VSE 2.0.3.29216

HIPS 8 P13 for Linux

I've been able to push other products from the ePO to the server with no problem.

[Pravas]

Hi @Former Member ,

Is the OS listed under "Supported Operating Systems and Web Servers with Host IPS 8.0 for Linux" in the KB below?

https://kc.mcafee.com/corporate/index?page=content&id=KB70778

If Yes, please try manually removing the remnants of the current version and retry the installation.

https://kc.mcafee.com/corporate/index?page=content&id=KB92152&locale=en_US

Thanks

[Former Member · Accepted solution]

I was able to resolve the situation after some research, by activating the cma in RHEL, which opened up the communication between the ePO and RHEL server.

Thanks for your help.