cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Former Member
Not applicable
Report Inappropriate Content
Message 1 of 4

Double File Extension Issue

Hello,

We have HIPS 6.1 and EPO on our workstations. We are having some issues with files being blocked by HIPS for the reason of having a double extension. The file in question is here:

http://www.asgardsystems.com/download/ttsystem.exe

Now this file clearly doesn't have a double file extension. We have tried to rename the file to no luck. Any idea. why McAfee is seeing this.

Thanks
Jason
3 Replies
Former Member
Not applicable
Report Inappropriate Content
Message 2 of 4

RE: Double File Extension Issue

When you run that installer it creates some temp files in the users Temp directory:

C:\Documents and Settings\firstname secondname\Local Settings\Temp

One of these files is called:
ttsystem.exe.tmp

and thats why HIPS is kicking in and so the installer is stopping. You need to either creat an exclusion or temporarily disable HIPS for the install.

HTH
gr
Former Member
Not applicable
Report Inappropriate Content
Message 3 of 4

RE: Double File Extension Issue

Turn off the double file extension sig, it is worthless and more trouble than it is worth.
woody188
Level 10
Report Inappropriate Content
Message 4 of 4

Re: Double File Extension Issue

Wonder if you could just exclude files ending in .tmp and leave the rest?

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community