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ryanjohnsond
Level 7

Can't select programs

My version is different from the manual.  Im running  Version number: 4.6.0.1694 and I want to allow full access for Autodesk Maya, but the buttons are unselectable.

See att. http://img31.imageshack.us/img31/5800/clipboard01ac.jpg

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11 Replies
exbrit
Level 21

Re: Can't select programs

As I believe you are using HIPS rather than the home Personal Firewall I've moved this to that section for better attention.

By the way your pic would be more legible if you had taken a full size screen shot and then used the camera button to upload it.

Click this image to enlarge it to see what I mean.

Capture.JPG

Message was edited by: Ex_Brit on 10/05/12 8:20:42 EDT PM
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ryanjohnsond
Level 7

Re: Can't select programs

What is HIPS?  How does one get their password to enable the window seen above?

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exbrit
Level 21

Re: Can't select programs

I can't make out your picture very well (explanation in my previous post which I had just amended) but I think it says Host Intrusion Prevention on the top which has nothing to do with the home product.

What McAfee products/versions are you using?

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ryanjohnsond
Level 7

Re: Can't select programs

hostIntrusionPrevention.pngMcAfee Agent 

Version number: 4.6.0.1694

Managed 

Last security update check: 5/10/2012 3:08:39 PM

Asset Baseline Monitor 

Version number: 3.5.0.190

Language: English (United States)

Hotfixes 

     Version: 701601

     Install Date: 2/13/2012 12:34:35 PM

McAfee Policy Auditor Content Update 

Version number: 5.3.0.167

Language: Multiple

McAfee DLP Agent 

Version number: 9.1.6.4

Language: English (United States)

Host Intrusion Prevention 7.0.0 

Version number: 7.0.0.1300

Language: English (United States)

McAfee Policy Auditor 

Version number: 5.3.0.167

Language: Multiple

Hotfixes 

     Version: 615361

     Install Date: 3/6/2012 1:22:55 AM

System Information Reporter 

Version number: 1.0.0.188

Language: English (United States)

Symantec Plugin 

Version number: 1.2

Language: English (United States)

Copyright © 1995-2011 McAfee, Inc. 

All Rights Reserved. 

www.mcafee.com 

Message was edited by: ryanjohnsond on 5/10/12 7:24:38 PM CDT

Message was edited by: ryanjohnsond on 5/10/12 7:24:50 PM CDT

Message was edited by: ryanjohnsond on 5/10/12 7:28:39 PM CDT
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exbrit
Level 21

Re: Can't select programs

OK that's what I thought it was and I can't help you with that as I only deal with the consumer products.  Someone will spot this shortly and advise you.

Message was edited by: Ex_Brit on 10/05/12 8:33:41 EDT PM
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ryanjohnsond
Level 7

Re: Can't select programs

What is HIPS? 

This is not a consumer product?  Is this is govt. lisenced software? 

Message was edited by: ryanjohnsond on 5/10/12 7:35:35 PM CDT
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exbrit
Level 21

Re: Can't select programs

I have no idea about licensing but do know that it's an Enterprise product so some corporate license must be involved somewhere.   HIPS is just an acronym for Host Intrusion Protection Software.

Someone with that expertise will be along soon I hope as I have no idea how this all works.  I merely moved your post to the correct area.

Message was edited by: Ex_Brit on 11/05/12 10:45:06 EDT AM
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McAfee Employee

Re: Can't select programs

ryanjohnsond wrote:

What is HIPS? 

This is not a consumer product?  Is this is govt. lisenced software? 

Message was edited by: ryanjohnsond on 5/10/12 7:35:35 PM CDT


The McAfee Host Intrusion Prevention software is managed-only by the McAfee ePolicy Orchestrator server.  Any changes to the product must be made through ePO policy changes.  Please contact your internal Helpdesk for assistance on configuring the Host IPS software.

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ryanjohnsond
Level 7

Re: Can't select programs

Even the Help men is disabled. Where next?   This is the last time I buy a laptop at Cosco, I think.

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