cancel
Showing results for 
Search instead for 
Did you mean: 
Zaxx92
Level 7

BSOD "firehk.sys"

Hello all, I have a user who keeps getting a blue screen of death (BSOD) with the following message:

DRIVER_IRQL_NOT_LESS_OR_EQUAL

Stop: 0X000000D1(0X00000008, 0X00000002, 0X00000001, 0XBA3B047F) Firehk.sys - Address BA3B047F base at BA3B0000 Datestamp 46eae502


We are on HIPS 7.0.0.688 and I believe the firehk.sys is a HIPS system file.

Any ideas out there on how to fix this?

Thanks,

-Zac Anderson
0 Kudos
1 Reply
Raja
Level 9

RE: BSOD "firehk.sys"

Build 688 is the RTW build. The current build is 794 (Patch 1). I would install that before opening a service request.
0 Kudos