Prompt, and how and where to view the status of the service cloud connection GTI ?
I connected GTI to the products McAfee TIE, NGFW, ATD, WEB gateway & Email gateway.
With no adjustment of some key - "test connection" test in these products.
How to make sure that there is a connection with the GTI ?
you can trace connections from your firewall to IP addresses listed in here https://kc.mcafee.com/agent/index?page=content&id=KB79640
look like you never got an answer. It depends on the product. You can do directly check in the command line if you have access to GTI for file reputation. Note, it depends on the product which GTI information is used. This means VSE/ENS and Application Control are using different information from GTI.
If you have TIE in place anything changes, because now your endpoints and gateway products can query TIE receiving GTI information.
- On ATD you can upload an older sample. You will see the GTI Information in the Result.
- TIE shows the GTI connection in EPO.
- For the endpoint there is an Artemis testfile available to test GTI detection.