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Unable to unsubscribe from MTIS newsletters


I am not sure if this is the correct community section but I ran into an issues unsubscribing from MTIS:


1. If I try to send unsubscribe mail as per the instructions, I get below error:


2. If I try to reach the original sender back, I get this one:


Can anyone help me unsubscribing from MTIS?

I guess @EugeniaLedesma can help me about this.

In case above information was useful or answered your question, please select "Accept as Solution" in my reply, or give a Kudo. Thanks!
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