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I received a phone call about virus that is on my computer. Do you know if it is a scam? The

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I received a phone call about virus that is on my computer. Do you know if it is a scam? The # is 877-315-0746  I called the # back & a man answered but would not tell me the company name.

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Reliable Contributor exbrit
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Message 3 of 10

Re: I received a phone call about virus that is on my computer. Do you know if it is a scam? The

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Yes - a scam.  I hope you didn't allow them access or give any personal information.   If you have such a thing as call screen I would block them from calling you again.

I wouldn't have called it back either.

Just do a Google search for 8773150746 - lots of hits.

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Reliable Contributor SafeBoot
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Message 2 of 10

Re: I received a phone call about virus that is on my computer. Do you know if it is a scam? The

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Yes it's a scam.

Reliable Contributor exbrit
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Message 3 of 10

Re: I received a phone call about virus that is on my computer. Do you know if it is a scam? The

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Yes - a scam.  I hope you didn't allow them access or give any personal information.   If you have such a thing as call screen I would block them from calling you again.

I wouldn't have called it back either.

Just do a Google search for 8773150746 - lots of hits.

Reliable Contributor exbrit
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Message 4 of 10

Re: I received a phone call about virus that is on my computer. Do you know if it is a scam? The

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Moved this to "Best Practices in Security Protection" as a more appropriate spot for it.

donfran
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Message 5 of 10

Re: I received a phone call about virus that is on my computer. Do you know if it is a scam? The

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unfortunately i gave the controll of my computer what will i do now

Re: I received a phone call about virus that is on my computer. Do you know if it is a scam? The

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Thanks for the info!  I thought it was a scam.

Reliable Contributor exbrit
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Message 7 of 10

Re: I received a phone call about virus that is on my computer. Do you know if it is a scam? The

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Yes, many of us have received these phone calls.  Good luck 😉

donfran
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Message 8 of 10

Re: I received a phone call about virus that is on my computer. Do you know if it is a scam? The

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i have given my control .what will i do now . they ask for money 

Reliable Contributor exbrit
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Message 9 of 10

Re: I received a phone call about virus that is on my computer. Do you know if it is a scam? The

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Cut the connection with them immediately.

I would suggest reporting it to the Police also.

I would use the Farbar options at the end of this document.: https://community.mcafee.com/t5/Documents/Anti-Spyware-Malware-Hijacker-Tools/ta-p/553387

Reliable Contributor exbrit
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Message 10 of 10

Re: I received a phone call about virus that is on my computer. Do you know if it is a scam? The

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Disconnect from Internet and then see if you can use System Restore to go back to BEFORE you let these criminals have access toi your computer.