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Refund auto renewal


I submit a refund request from the customer support website and got a reference number is 1-70605471, But, I has been call 18038529716 from outside my country (Indonesia). But no body answered, 3 time ring. How can I contact support to get my refund?

before that, yesterday I had 3 number service request and today 2 number service request, and also no respond and action from CS McAfee.  

Now I don't know the other way to contact customer support to to get my refund. I am blank and  confused.

Please kindly suggest to contact by other way. It will be highly appreciated if I receive a response from McAfee Customer Support.

Best Regards,

Y. Ferdian

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