cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted

Login change

Jump to solution

I would like to change my login email address to the community.mcafee.com forum, since I have changed my organization, I would like to update my email address to login to the forum.

Venu
Labels (1)
1 Solution

Accepted Solutions
Highlighted
Administrator
Administrator
Report Inappropriate Content
Message 11 of 11

Re: Login change

Jump to solution

@vnaidu / @Venu84 / @Venaidu 

I've been troubleshooting this with my colleagues in the background so pardon the delayed reply. Can you please try to log into your account vnaidu once more? Please be sure you are logged out of all other McAfee sites, including the Service Portal, and try entering your userID and password. Try your email if that is still unsuccessful. 

Let me know your results.

Thank you.

 

Was my reply helpful?

If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

View solution in original post

10 Replies
Highlighted
Administrator
Administrator
Report Inappropriate Content
Message 2 of 11

Re: Login change

Jump to solution

Greetings @vnaidu ,

Pardon the delayed reply. As a McAfee enterprise customer you can visit the McAfee Service Portal and log in. From there you should be able to update your email address. However, if you experience any issues please contact me via email. I sent you an email from the McAfee Community inbox. 

Sincerely,

@tiffany  

Was my reply helpful?

If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?
Highlighted

Re: Login change

Jump to solution

@tiffany I was able to update my details but I cannot change my userID, which is [removed by admin], I am not getting an option to change it.

Awaiting your assistance.

Venu
Highlighted
Level 7
Report Inappropriate Content
Message 4 of 11

Re: Login change

Jump to solution

i do not want to lose my batches and contributions. I need the vnaidu login please help

Highlighted
Level 7
Report Inappropriate Content
Message 5 of 11

Re: Login change

Jump to solution

Now I have lost all my earned batches and stuff.. Please help me recover all.

 

Now my current id is venaidu

Highlighted
Level 7
Report Inappropriate Content
Message 6 of 11

Re: Login change

Jump to solution

I would like to have my old email only. Please update the same, I do not wish to lose all my badges and my contribution.

Highlighted
Administrator
Administrator
Report Inappropriate Content
Message 7 of 11

Re: Login change

Jump to solution

@Venaidu / @vnaidu 

I contacted you via email. Please validate and contact me with the results. 

Thank you. 

Was my reply helpful?

If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?
Highlighted
Level 7
Report Inappropriate Content
Message 8 of 11

Re: Login change

Jump to solution

@tiffany I am unable to login to see my badges from vnaidu, I have lost all. Please help me retrieve. I could continue to use my email venugopal.naidu@capgemini.com, as I do not wish to lose my contribution. Please help.

Highlighted
Administrator
Administrator
Report Inappropriate Content
Message 9 of 11

Re: Login change

Jump to solution

@Venu84 

@Venaidu 

Please log into your McAfee Community account with username vnaidu and password. 

Was my reply helpful?

If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?
Highlighted
Level 7
Report Inappropriate Content
Message 10 of 11

Re: Login change

Jump to solution

@tiffany when I try to login using vnaidu and its respective password, I receive the below error.1.png

However, when I use my registered email venugopal.naidu@capgemini.com and login to see venu84 profile where I do not have any badges and it shows level7.

where as vnaidu profile has all my valuable things.

I am unsure how to get rid of this situation and I am also troubling you much on this.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community