Login change

[vnaidu]

I would like to change my login email address to the community.mcafee.com forum, since I have changed my organization, I would like to update my email address to login to the forum.

[tiffany]

Greetings @vnaidu ,

Pardon the delayed reply. As a McAfee enterprise customer you can visit the McAfee Service Portal and log in. From there you should be able to update your email address. However, if you experience any issues please contact me via email. I sent you an email from the McAfee Community inbox. 

Sincerely,

@tiffany  

[vnaidu]

@tiffany I was able to update my details but I cannot change my userID, which is [removed by admin], I am not getting an option to change it.

Awaiting your assistance.

[Venaidu]

i do not want to lose my batches and contributions. I need the vnaidu login please help

[Venaidu]

Now I have lost all my earned batches and stuff.. Please help me recover all.

Now my current id is venaidu

[Venaidu]

I would like to have my old email only. Please update the same, I do not wish to lose all my badges and my contribution.

[tiffany]

@Venaidu / @vnaidu 

I contacted you via email. Please validate and contact me with the results. 

Thank you. 

[Venu84]

@tiffany I am unable to login to see my badges from vnaidu, I have lost all. Please help me retrieve. I could continue to use my email venugopal.naidu@capgemini.com, as I do not wish to lose my contribution. Please help.

[tiffany]

@Venu84 

@Venaidu 

Please log into your McAfee Community account with username vnaidu and password. 

[Venu84]

@tiffany when I try to login using vnaidu and its respective password, I receive the below error.

However, when I use my registered email venugopal.naidu@capgemini.com and login to see venu84 profile where I do not have any badges and it shows level7.

where as vnaidu profile has all my valuable things.

I am unsure how to get rid of this situation and I am also troubling you much on this.