i install McAfee EMM and McAfee Secure Container on Samsung Galaxy SII and sign in+update configulation in McAfee EMM already.
But i can't use McAfee Secure Container, it's alert "Account not configured by EMM Agent".
And i tap back, McAfee Secure Container show box for insert "Email server password" and tap next...
It's show alert "Account not configured by EMM Agent".
i do something wrong? Orz
Thank you so much.Message was edited by: abojama on 1/15/14 10:05:55 PM CST
Check whether Active Sync Configuration settings setting is enable or not ?
The user login which you are using is having mail box?
Please check and let us know.
Hello Pankajs, thank you for response, at present we dont have exchange server to test, the last week did the initial test and had the same error. The user login authenticate at emm portal, download the password polices and other features but when i execute the secure container show the error. The user login has an email address in active directory test.
I do not think that it is attempting to configure. Are there pending actions for the device? If so, Secure Container (SC) will not finish. Are the GCM settings correct (sender ID is only a set of numbers, Token is a long string of characters)? do iOS devices get a mail account created? if so, do they get mail?
SC will create a set of files on the root of the device storage, called secure_container_log. you can review that to see if there is a connection issue