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You have no active support entitlements.

When i log in to mysupport.mcafee.com, show the next Alert.

Errors were encountered.

You have no active support entitlements. Please contact Customer service to verify your support entitlements.

From my country the support number is 08001008650 but never connect. And is imposible open a case from the portal.

Who do I write to fix this?

3 Replies
catdaddy
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Message 2 of 4

Re: You have no active support entitlements.

catdaddy
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Re: You have no active support entitlements.

Discussion successfully moved from General Discussion to Business General Discussion

Cliff
McAfee Volunteer
Former Member
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Re: You have no active support entitlements.

Please contact with your SAM ( Sales Account Manager ) else if you have bought the product from patner then please contact with them. It's seems like your Grant Number is renewed. Else, Please contact Support  tech( May be or for free calling please use skype, you may use US number  )  and asked them to check for your entitlements, what i meant to say how many grants number you are entitle for ?

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