Unable to install McAfee Agent 4.5.0 1270 on Windows XP Machines SP3

[Former Member]

I am implementing ePO 4.5 in my organisation. I have installed the oPS server in my domain, on a member server (not a DC, as suggested by McAfee). I am working remote so I don't have fysical access to the users' workstations. (Yes, I can but when I travel).

I know that the Windows XP SP3 Firewall is blocking installation of the Mcafee agent so I have opened some ports on some "test" workstations. This is done by Group Policy on the domain controller. When I call a user by phone, it is confirmed that some ports are excluded from the firewall. Yet I am not able to install the McAfee Agent on these workstations.

The ports I have opened are 8081 TCP, 8081 UDP, 8082 TCP, 8082 UDP, 8444 TCP and 8444 UDP. (Found in a discussion elswhere on the internet).

Of cource I have googled for my problem but have not found the solution.

Can anybody give me the solution?

Some information: From a Command prompt on the server, I can ping the workstation by name. This is because I also opened echo requests on the workstation by the GroupPolicy, and this shows that DNS is oke.

The workstation is a computer which is registered in the active directory. So the credentials I used to install the agent are domain administrator, so I have full access to the workstation. As far as I know File and Printer sharing is not enabled on the users' workstation. McAfee VSE 8.7i already installed on worksation (before ePO was in use).

Koos van Harmelen

Message was edited by: koosvanharmelen on 7/29/10 5:55:33 AM CDT