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Ransomware interceptor blocked connection to Microsoft Remote Assistance

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I was having issues with my Office Business Pro 365, but I could not allow connection to Microsoft support because Ransomware Interceptor kept blocking the connection.

Since I could not find a  way to temporarily disable RI, I had to uninstall it.

Was there, is there a way to temporarily disable RI without uninstalling it?

Chuck Billow

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Re: Ransomware interceptor blocked connection to Microsoft Remote Assistance

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Hi @CWBillow,

Kudos to you for keeping us updated! Glad you found your solution 🙂

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If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

Thanks and regards,
Adithyan T

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Re: Ransomware interceptor blocked connection to Microsoft Remote Assistance

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Hi @CWBillow,

Thank you for your post. Have you tried  'Stop monitoring" option?

https://www.mcafee.com/enterprise/en-in/downloads/free-tools/how-to-use-interceptor.html

Was my reply helpful?
If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

Thanks and regards,
Adithyan T
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Re: Ransomware interceptor blocked connection to Microsoft Remote Assistance

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When I( got to McAfee support, they told me I didn't need Interceptor as it was already inherent as part of Total Protection, but thanks.

Regards,
Chuck Billow

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Message 4 of 6

Re: Ransomware interceptor blocked connection to Microsoft Remote Assistance

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Hi @CWBillow,

Kudos to you for keeping us updated! Glad you found your solution 🙂

Was my reply helpful?
If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

Thanks and regards,
Adithyan T

View solution in original post

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Message 5 of 6

Re: Ransomware interceptor blocked connection to Microsoft Remote Assistance

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This threat is on the rise and Trend Micro is stepping up its protection and detection.

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Message 6 of 6

Re: Ransomware interceptor blocked connection to Microsoft Remote Assistance

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This threat is on the rise and Trend Micro is stepping up its protection and detection!!

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