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Former Member
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Message 1 of 4

Need help to get rid of unknown McAfee Enterprise product

Hello. I have purchased McAfee Internet Security to be installed on my PC. When I tried to install the software I got a message "Installation cannot proceed due to presence of McAfee Enterprise software" I never used any of McAfee products on my PC. Bitdefender was used for the last few years. No McAfee software in programs either... I called support and I was told I have to contact Enterprise tech support for help. I tried to call provided numbers for the last 3 days, left VMs ..to no avail. What we do in this case? The PC was purchased refurbished 6-7 tears ago. Refurbished. Thank you for any help.

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yaz
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Re: Need help to get rid of unknown McAfee Enterprise product

HI @Former Member 

Thank you for reaching out to McAfee Community.

I understand you are having issue with McAfee product on the system.

Please try the KB below. 

https://kc.mcafee.com/corporate/index?page=content&id=KB90895

Kindly write back if any queries. 

Was my reply helpful?

If yes, please provide us with Kudo.

If I have answered your query, kindly mark this as solution so that together we help other community members. 

Former Member
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Re: Need help to get rid of unknown McAfee Enterprise product

Hello.

I've read the KB article but couldn't find any useful information. As I mentioned, I have no visible McAfee products installed in my system. MCPR cannot be executed -it shows Enterprise found in my system. 

Thank you. for your advise. Any useful information will be highly appreciated.

Former Member
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Message 4 of 4

Re: Need help to get rid of unknown McAfee Enterprise product

Any working solution...advise? Please.

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