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bitc
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McAfee prevents Windows 10 upgrade

Yes, I know, we hat enough time to do our Windows 7 to 10 migration ... but however ... there where some machines left...

We realized that we had with some of them problems to do the upgrade ... and got those 0x... somewhat errors during upgrade or at the end or at some machines setup.exe wont even start (tested with Windows10Upgrade9252.exe and MediaCreationTool20H2.exe)

We tried a lot without success. To keep it short - our solution was to just uninstalled McAfee Endpoint Security , DLP and file and removable media protection.

Of course we disabled access protection etc via policy so I'm not sure what product really coused that error (maybe some filter driver of FRP). But as we keep the agent on the machine, its no big deal to reinstall them after the upgrade.

So hope this helps s.o.

 

 

 

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vivs
McAfee Employee
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Re: McAfee prevents Windows 10 upgrade

Hello @bitc 

Thanks for your post.

Try upgrading the products and then upgrade the OS.

https://kc.mcafee.com/corporate/index?page=content&id=KB82761

https://kc.mcafee.com/corporate/index?page=content&id=KB68147

https://kc.mcafee.com/corporate/index?page=content&id=KB81149

Above are the KB's for supported platforms for ENS , DLP and FRP Products.

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