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McAfee Agent installation FAILS via install.sh script on OS Catalina

Hi,
We are using McAfee Agent install.sh script downloaded from our GPO according to the first installation of McAfee Agent on our Mac OS hosts.
Installation takes please according to the MDM solution.

Agent version in our production is 5.6.3.167

The installation process worked correctly (on Mojave and High Siera) till we began to do the first (clean) install of McAfee Agent on Mac OS Catalina.
From that time we are getting the same problem on every host with OS Catalina on board.
Please see the ERROR log below:
....
Script result: bit-64
mktemp: mkdtemp failed on mfezPC5ih: Read-only file system mkdir: : No such file or directory Aug 5 20:23:20 installer[13549] <Critical>: PFPkg: No file found at path: /ma.pkg Aug 5 20:23:20 installer[13549] <Critical>: PFPackage::packageWithURL - can't instantiate package: /ma.pkg installer: Error - the package path specified was invalid: 'ma.pkg'. hdiutil: detach failed - No such file or directory
...
We have tried to fix the problem according to the recommendation mentioned in
https://kc.mcafee.com/corporate/index?page=content&id=KB88040&locale=en_US

But without any results. The problem still appears.

We track that installation. sh script can't do "...mktemp -d /Volumes/MFEMA..." operation so can't run any farther actions.

For to debag possibility of any problems connected to the Agent version and Mac OS Catalina same installation were tested for the latest McAfee Agent 5.6.5 Hotfix 2
The problem still appears only on Mac OS Catalina. All previous Mac OS versions according to McAfee compatibility list worked correctly without any errors with Agent 5.6.3/5.6.4/5.6.5

In spite of this, we can do the manual installation of any mentioned McAfee Agent ver only from Terminal mod to Mac OS Catalina after:

"
sudo chmod +x install.sh
sudo ./install.sh -i
"
As mentioned in

https://kc.mcafee.com/corporate/index?page=content&id=KB88040&locale=en_US

According to the community discussion, this problem is similar not only for our organization.

Could you please give advice about any possible solution to the problem?

1 Reply

Re: McAfee Agent installation FAILS via install.sh script on OS Catalina

Is there any solution availible for this problem?

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