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wlynch
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Message 1 of 7

MX Logix Blocking Email from hvhs.org

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Hello,

We recently changed domain registrars and now it seems that a lot of folks that we email use MX logix.  It appears that MX logix is blocking our new IP from sending email.  A updated SPF record has been created.  Is it possible that the MX logix servers need to flush their DNS cache or is it possible to reach out to someone to help me further?

Thanks!

Bill

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wlynch
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Message 6 of 7

Re: MX Logix Blocking Email from hvhs.org

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I ended up resolving this issue by emailing SaaS_falsepositives@mcafeesubmissions.com which I found on this KB article

http://www.mailchannels.com/2013/10/mxlogic-554-denied-cs/

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Reliable Contributor exbrit
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Message 2 of 7

Re: MX Logix Blocking Email from hvhs.org

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I moved this to Business > VSE as that's what is in your profile.  Please advise if it's another product.

---

Peter

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wlynch
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Message 3 of 7

Re: MX Logix Blocking Email from hvhs.org

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Hello,

We use Mcafee anti-virus but this is email related.  We recently did a DNS update and now cannot send email to some domains.  Here is the bounceback.  Please point me in the right direction:

The e-mail system was unable to deliver the message, but did
not report a specific reason.  Check the address and try again.  If
it still fails, contact your system administrator.

          
< mx1.hvhs.org #5.0.0 smtp; 5.3.0 - Other mail system problem 554-'Denied
[CS] [1da90e65.0.8944809.00-1945.17166204.s12p02m076.mxlogic.net] (Mode:
normal)' (delivery attempts: 0)>

Reliable Contributor exbrit
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Message 4 of 7

Re: MX Logix Blocking Email from hvhs.org

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It's Business- related right?  Have moved to Business General Discussion.  Hopefully someone will catch it there.

wlynch
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Message 5 of 7

Re: MX Logix Blocking Email from hvhs.org

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Yes it is business email.  Thanks.

wlynch
Level 8
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Message 6 of 7

Re: MX Logix Blocking Email from hvhs.org

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I ended up resolving this issue by emailing SaaS_falsepositives@mcafeesubmissions.com which I found on this KB article

http://www.mailchannels.com/2013/10/mxlogic-554-denied-cs/

Reliable Contributor exbrit
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Message 7 of 7

Re: MX Logix Blocking Email from hvhs.org

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Glad you are OK now.

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