I have proof that I paid a yearly subscription to McAfee Total Protection

[pikultybalt]

I have proof that I have purchased a yearly subscription to McAfee Total Protection, but for some reason, it is not showing that I have a subscription for it. I may not have signed up for an account for it. I had to reload Windows and somehow lost it. I have picture to prove I paid for it. How do I get it back?

[AdithyanT]

Hi @pikultybalt,

Thank you for your post.
We request you to kindly contact Consumer Support team via the below forum as this is McAfee Enterprise Support forum where different products are supported.
Link: https://forums.mcafee.com/t5/Consumer-Forums/ct-p/mcafee-consumer

Also, we kindly request you to remove any details from the picture above that may involve sensitive information to you.