We have business support licence and unsure how to check the user's registered ID. Every time when the user try to logon, getting an error message like "This site cannot be accessed using this email or grant number entered". Then, when the user tried to re-register, getting "This email cannot used for Self registration". Can anyone assist us to find it?
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.
Community Help Hub
New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.