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Anyone use Caretower as their reseller ?

Hi,

Hope this is ok but was just wondering if anyone use Caretower for their support and purchasing of their Mcafee prodcuts ?

As we're thinking of moving to them but wary that their costly £1000 a year support may not be any good,

Thanks.
8 Replies

RE: Anyone use Caretower as their reseller ?

Hi,

I have used Caretower in the past, just for sales. I never went to them direct for support.

I was very happy with the service I had from them, and only moved away due to parent-company discounts being available via another supplier.

Simon
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RE: Anyone use Caretower as their reseller ?

Thanks for the reply Simon.

Think we're going to use them for our encryption project.

RE: Anyone use Caretower as their reseller ?

I have been working for AVR for years, we dont charge for support, and we are the same level of accreditation as Caretower.
Mogsy
Level 7
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Message 5 of 9

RE: Anyone use Caretower as their reseller ?

I use them as our reseller, they do have good technical knowledge, very good service and been with them over 5 years.

I haven't gone to them direct for tech support, but their ePO trainers, and configuration guys are very good, even their web demos are very concise. I would recommend them in a heartbeat.

The additional support cost maybe for a specialised product, or is it help with the actual project itself??

I can give you my contact there if you wish to re-check things.

Caretower

Hi Guys,

Caretower are very good. I have been using them for 5 years now and the technicians are up to speed and the Account Managers always keep me informed,

line removed as not true...MOD

Speaking with McAfee chaps they always praise Caretower happy

RE: Caretower

thanks everyone,

Think we will go with then eventually, unfortunatly the McAfee project has been canned, so maybe another time !

RE: Caretower



Can this post please be removed by a moderator; it is totally factless and slanderous.
Reliable Contributor exbrit
Reliable Contributor
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Message 9 of 9

RE: Caretower

Posts modified. This is a free public forum so opinions can be expressed freely, within reason of course.

If something posted is found to be blatantly untrue we can edit it out or a subsequent poster can refute the statement. As we live in a democratic society we have to be careful when it comes to censorship.
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