I have a user that has been experiencing occasional BSODs (approx. twice a week) for some time now. when i took over his "case" i had him enable crash dumps, and i have collected several of them to analyze.
as a preface, i am not experienced at using the windbg software or analyzing minidumps, but they seem to be pointing to mcafee system files as causes of the crashes. they either mention mfehidk.sys as the probable cause, or else ntfs.sys as the probable cause with scan32.exe as the process name. once i suspected mcafee might be invovled we updated him from 8.0 erp to 8.5, and the issue persisted.
i have read about issues with daemon tools and BSODs, but he does not have that application. can i post the minidumps, or does anyone have any suggestions?
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