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it1024
Level 10
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Message 1 of 3

mcafee Endpoint Security Threat Prevention On-Access Scan stops file copy from the network

Dear guys,

Actually after several turnings on and off I found that Threat Prevention On-Access Scan stops file copy from the network. We have got a network software which wants to copy a file of 200 megabytes to every client but it stops after 30% progress. When I disable On-Access scan the file copy process finishes successfully. I would be appreciated if you kindly let me hear your ideas?

McAfee Endpoint Security

2 Replies
chealey
McAfee Employee
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Re: mcafee Endpoint Security Threat Prevention On-Access Scan stops file copy from the network

Hi @it1024 

What file type is being copied?

Do you have scan network files enabled with your OAS policy? If yes, you may want to disable this.

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AdithyanT
McAfee Employee
McAfee Employee
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Message 3 of 3

Re: mcafee Endpoint Security Threat Prevention On-Access Scan stops file copy from the network

Hi @it1024,

Thank you for your post! Adding to what @chealey  has advised, Stopping scans midway is a strange behavior. Is it one file or a bunch of files you are dealing with?

May I know what Network software is being used?

Also, can you please let us know if you have any detections in your OnAccessScanActivity log?

Log location: %programdata%\McAfee\Endpoint Security\logs\

I sincerely hope we get some answers form this log!

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Thanks and regards,
Adithyan T
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