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g114
g114
Level 7
‎04-05-2011 06:48 AM

fatal error : [0xEE000005] Failed to deserialize type

Hi All

We have deployed eepc6 from our epo 4.5 server and had this error message on the client ? has anyone seen this before

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kink80
kink80
Level 12
‎04-05-2011 07:48 AM

Re: fatal error : [0xEE000005] Failed to deserialize type

I have had this happen on a few of my machines as well. McAfee will probably tell you to de-crypt the disk using EETech and then re-encrypt the disk. I have had some success with performing an Emergency Boot from the EETech Standalone disk.

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mitchga
mitchga
Level 7
‎05-17-2011 07:26 AM

Re: fatal error : [0xEE000005] Failed to deserialize type

I have had similar issues with this error, using the EETech CD (Stand-Alone) and emergency booting into the operating system.as mentioned above, has worked. Once in the OS, after the e-boot, I right click on the McAfee agent icon and select quick settings and then show endpoint encryption status and see that the system state is set to recovery. I do a couple of collect and send props via the agent status monitor and once the system state goes to active, I am able to re-boot the system without issue. On a couple of occasions we have had to perform a token recovery for the user but this has worked as Kink80 mentions above.

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