In ePO 5.10 update 4, from Menu | Policy Catalog | Endpoint Security Common: Policy Category | Options | Workstation policy | Edit | Show Advanced | Certificates section | ticked the box under "allow" to allow a certificate from a vendor used in our environment so it will be trusted. Next, I removed a process .exe from the Self-Protection category. When I attempt to save the policy, the SAVE button is greyed out.
I have tried from Chrome and IE from my workstation console. I have validated that server name and about:blank are both in trusted sites. I have also tried RDP'ing into the ePO server itself, using both Chrome and IE. Same results. SAVE button is greyed out.
Any ideas? Thanks!
Thank you for providing detailed information. Let's try to isolate the issue.
* Did you try to duplicate the same policy or duplicate default ENS common policy, then try to make the necessary changes, does it makes any difference.
* What is the ENS extension version are you using. Is it a latest version. I mean extension should be equal to the package version what you installed on the client machine nor higher version.
* I remember this kind of similar error in older version of ENS
Reference ID : ENSW-25686 for this issue
User Interface ENSW-25686 Save button no longer grays out when changing the options in the Custom On-Demand task setting
* I think this issue reported against 10.6.1 May update extensions
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Thank you for your response.
I made a duplicate of my policy, made a few changes to the policy, but the SAVE button is still grayed out.
I am running Extension version 10.6.1.1295 (October release).
The policy with this issue is within "Endpoint Security Common" | Options policy.
Any other ideas or is a support call to McAfee required?
Thank you for your help!
A ticket with McAfee is probably in order, but open it with ENS team. I will also move this post over to ENS.
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After reviewing my policy with technical support they advised since I have the "lock client interface" and "require uninstall password" checked at the top of the policy, in order for the save button to become active again I would need to re-enter the password in both places.
I tried this, and in fact once I entered the password in both sections, then made my changes to the policy, I was able to select SAVE.