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User16096767
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Message 1 of 4

archived EICAR text file doesn't get removed

Does OAS supposed to remove EICAR text file that is archived? .zip file?

 

It removes the text file but not archived EICAR file.

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Tares1
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Message 2 of 4

Re: archived EICAR text file doesn't get removed

Hello @User16096767 ,

Thank you for reaching the support community.

If you have your On-access scan policy set to scan archived or compressed files it will scan those, by default that option is off and you should see a performance impact if enabled.

hope this answers your query.

 

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Tiago A
User16096767
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Message 3 of 4

Re: archived EICAR text file doesn't get removed

Thanks for the response. Do we have documentation that I can show the customer that states performance may be degraded if enabled?

Tares1
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Message 4 of 4

Re: archived EICAR text file doesn't get removed

Hello @User16096767 

The KB How to improve performance with Endpoint Security:

https://kc.mcafee.com/corporate/index?page=content&id=KB88205

has the recommendation to no enable archive scanning.

and the KB Slow performance with Java-based applications:

https://kb.mcafee.com/corporate/index?page=content&id=KB58727

states the performance impact of large archive files being scanned.

Hope this helps.

 

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Thanks and regards,
Tiago A
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