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mcastel
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actualizacion ENS 10.7.0.2021

Estimados, estoy intentando actualizar de 10.7.0.1564 a la versión 10.7.0.2021 y me figura el siguiente error: point product custom error.

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sbluemel
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Re: actualizacion ENS 10.7.0.2021

Hello,

Without any debug file or SR we can just guess:

1. Check the Event Logs for application crash events and 3rd party software issues.
2. Verify and update the root certificates according to #KB87096.
3. Remove all existing MFE products and broken installs with the Endpoint Removal Tool (EPR) #KB90895 and reboot
4. Check the output of Sysprep looking for 3rd party injectors #KB89860
5. Get the latest McAfee Agent 5.6.5, helps isolating a communication issue.
6 If still failing use Windows Repair msiexec and the sfc scan

 

Kind regards,

Stefan

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