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kylekat Reliable Contributor
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Message 321 of 332

Re: Current POC appears to WORK

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Rolled back my 7 test laptops from ENS 10.7 to the 10.6.1 december update version and so far WSC never fails to detect mcafee.

I even ran windows update since that was the sure way to get WSC to lose detection of McAfee and after the restart, WSC still seeing McAfee successfully.

This looks promising so far.

chealey McAfee Employee
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Message 322 of 332

Re: Current POC appears to WORK

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@kylekat glad to hear 🙂

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Current 10.6 December '19 Update appears to WORK!

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Running 10.6 December Update and so far all is well!

 

LBX
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Message 324 of 332

Re: Current 10.6 December '19 Update appears to WORK!

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@chealey @kylekat 

 

Thanks for all your help in this issue. I'm glad to see it has been reported as fixed. We are waiting for the 10.7 patch rather than roll back however.

Re: Current POC appears to WORK

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Hate to drag this old thread back up, but any update as to when we can expect a fix for 10.7?

Michael
chealey McAfee Employee
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Message 326 of 332

Re: Current POC appears to WORK

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Hi @meanoldmanning - the fix is included in the next release for ENS 10.7 - we still expect this in Q1 2020 however can't share a date at this time.

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Re: Current POC appears to WORK

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 Hi, 

 

Any update on when a new patch is release on this issue? 
I just got word from a customer facing SAME issue as described in this article. 

 

They are running Ens 10.7.X (latest) and are running OS Win10 v1909

 

Switching OAS policy Off/ON fixes the issue and WSC turns in green/OK state with productstate: 397312

HOWEVER: Restarting the computer revert the productstate to 393232 and WSC starts complain again. 

chealey McAfee Employee
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Message 328 of 332

Re: Current POC appears to WORK

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Hi @th3stinger 

Today 🙂

Our releases happen during NA hours, so I would expect to see it posted later this afternoon/ evening.

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LBX
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Message 329 of 332

Re: Current POC appears to WORK

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I am told it is today. We ended up downgrading back to the patched 10.6.1 whilst we waited for the 10.7 patch. You should probably do that until 10.7 patch is confirmed as stable.

 

Easy enough to run a "deployment" task to remove the 10.7 components and when they have checked in without ENS installed, send another task to actually install 10.6.1

Re: Current POC appears to WORK

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Great! Hope to resolve this issue tomorrow then. I have stopped 10.7 release until further notice!
We have 300 workstations complaining about the same issue!

ThreatPrevention seems however to be in active state when I run EICAR tests. So I will not downgrade above workstations just yet but wont release it on another customer either. 



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