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Windows 10 Windows Defender Notifications for ENS

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We currently have Endpoint Security with Threat Prevention and Firewall enabled for the enterprise. Some of our users have notified us that they are getting pop ups from Windows Defender that these products have been turned off.

I checked on one of them and they are turned on and managed by McAfee ENS. Additionally, I went to the SecurityCenter logs of one of the machines affected and saw one of the logs that shows - 

"Updated McAfee Endpoint Security status successfully to SECURITY_PRODuCT_STATE_SNOOZED". This appears to have occured when the notification comes up.

Are these showing up if the machine has been offline and updates are out of date?

I just wanted to verify if anyone has seen this come up and is there a way to suppress these alerts.

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McAfee Employee
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Re: Windows 10 Windows Defender Notifications for ENS

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@JTorrico

See if this KB helps at all, ignoring the fact that ENS, at one time, had an issue with an earlier version of the product, and that issue was fixed in an upgraded version.  This KB may help with disabling notices for now.  We would really like to see an SR opened for this, as I can't find anything more recent to show that we are aware of an issue involving updated versions of ENS.

https://kc.mcafee.com/corporate/index?page=content&id=KB89921

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If this information was helpful in any way, or answered your question, will you please select "Accept as Solution" in my reply, or give kudos as appropriate, so together we can help other members?

 

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McAfee Employee
McAfee Employee
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Message 2 of 2

Re: Windows 10 Windows Defender Notifications for ENS

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@JTorrico

See if this KB helps at all, ignoring the fact that ENS, at one time, had an issue with an earlier version of the product, and that issue was fixed in an upgraded version.  This KB may help with disabling notices for now.  We would really like to see an SR opened for this, as I can't find anything more recent to show that we are aware of an issue involving updated versions of ENS.

https://kc.mcafee.com/corporate/index?page=content&id=KB89921

Was my reply helpful?

If this information was helpful in any way, or answered your question, will you please select "Accept as Solution" in my reply, or give kudos as appropriate, so together we can help other members?

 

View solution in original post

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