Windows 10 Update 1903 compatibility issue on Firewall and Web Control

[Ting_Chung]

Dear All,

Would like to seek for advise on this issue. My company going to test latest Windows 10 Update 1903 and I'm going to test on with McAfee latest update. 

We have Endpoint Security, DLP, Firewall and Web Control components deployed. All components are updated to latest version but still detected incompatibility on Firewall and Web Control while install 1903. Check from website but cannot locate what exact version is require for 1903. 

Please can anyone advise how to resolve this. Please find the version using below :

Endpoint Security Platform : 10.6.1.1449

Threat Prevention : 10.6.1.1550

Firewall : 10.6.1157

Web Control : 10.6.1.1120

[ChrisQ]

Firewall needs 10.6.1.1278, Web Control needs 10.6.1.1311
These are the May updates (hotfixes 190514)

[jess_arman · Accepted solution]

@Ting_Chung For more information regarding Windows 10 Update 1903 software compatibility and support, please see KB85784. Please be advised that the full installer for ENS for fresh instances of 1903 is targeted for release on June 27, 2019. For your current testing, you will need to do as noted in KB85784, which is to install ENS 10.6.1 May Update prior to upgrading the OS to 1903.

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[Ting_Chung]

Thanks for feedback. 

However I tried to update the May Update ePO, although task log showing is completed and check in but the package still showing "Update available" and nothing happen. Any idea ?? 

[chealey · Accepted solution]

The reason for it showing updates available could be a number of things. The most common reason however is that you have older versions still checked in to other branches.

[thamnhathoa]

Restart the device again, and then turn Automatic Updates back on.

1. Press the Windows key + X and choose Control Panel.
2. Select Windows Update.
3. Choose Change Settings.
4. Change the settings for updates to Automatic.
5. Choose OK.
6. Restart the device.

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