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Windows 10 Security Center shows "Virus & Threat Protection" engine unavailable for McAfee

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This only happens for Windows 10 desktops running McAfee agent 5.6.3.157 and ENS 10.7.0 after REBOOT. We are no seeing the same behavior with clients running Agent 5.5.1 and ENS 10.6.0

The resolution is to click "Load Updates" in Windows Security center under "Virus & Threat Protection"

 

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AdithyanT McAfee Employee
McAfee Employee
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Re: Windows 10 Security Center shows "Virus & Threat Protection" engine unavailable fo

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Hi @NikolayE,

Good Post! My 2p here - Kindly please perform an EICAR test just to be sure that the issue you are facing is only cosmetic and does not have any functional impact.

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If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

Thanks and regards,
Adithyan T

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chealey McAfee Employee
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Re: Windows 10 Security Center shows "Virus & Threat Protection" engine unavailable fo

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Hi @NikolayE 

I believe you are facing this already known issue: https://kc.mcafee.com/agent/index?page=content&id=KB91830

It will be addressed in the February Update for ENS 10.7.

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If this information was helpful in any way, or answered your question, will you please select "Accept as Solution" in my reply, or give kudos as appropriate, so together we can help other members?
AdithyanT McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 3 of 3

Re: Windows 10 Security Center shows "Virus & Threat Protection" engine unavailable fo

Jump to solution

Hi @NikolayE,

Good Post! My 2p here - Kindly please perform an EICAR test just to be sure that the issue you are facing is only cosmetic and does not have any functional impact.

Was my reply helpful?
If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

Thanks and regards,
Adithyan T

View solution in original post

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